Standard Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Krakow · Lesser Poland
Novotel Krakow Centrum
A 4-star base with an indoor pool, spa, and family-friendly amenities, a short walk from Wawel Castle and the Old Town.
- Indoor pool, sauna, and jacuzzi for year-round relaxation
- 24-hour reception and express check-in/out for flexible arrivals
- Paid airport shuttle and on-site parking for easy transfers
8.7
Great
4694 reviews
Booking.com 8.7 · 4694 reviews
About
Novotel Krakow Centrum
Novotel Krakow Centrum sits on Tadeusza Kosciuszki Street, a 9-minute walk from the National Museum and 1.5 km from Jordan Park. The hotel offers an indoor pool, a spa with sauna and jacuzzi, and a fitness centre, making it easy to unwind after exploring the city.
Rooms range from Standard Queen Rooms to Suites with terrace views, all equipped with air conditioning, flat-screen TVs, and tea and coffee facilities. Families are well catered for with cots, children's menus, a play area, and board games, while business travellers can use the meeting rooms and business centre.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
5 reasons to book- Excellent, walkable location — Guests repeatedly praised the position – close to Wawel Castle, the Main Square, and the Old Town, all within walking distance.
- Indoor pool and wellness area — The indoor swimming pool, sauna, and jacuzzi offer a relaxing break after sightseeing, and several guests highlighted the pool as a standout feature.
- Family-friendly facilities — Cots, children's menus, a play area, board games, and a game room make it a practical choice for families travelling with kids.
- Strong dining experience — The on-site restaurant and breakfast buffet received compliments, with guests noting excellent dishes and a wide selection.
- Comfortable, well-equipped rooms — Guests mentioned comfortable beds, spacious rooms, and modern facilities including kettles and Nespresso machines.
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Worth weighing
4 to weigh- Price and service rated lower overall — The 'Price and service' category scored 7 out of 10, suggesting some guests found value or service less impressive than other aspects.
- Check-in starts at 16:00 — Check-in is between 16:00 and 23:59, so early arrivals won't be able to access their room immediately, though the 24-hour reception can assist with luggage.
- Potential noise from central location — Some guests mentioned street noise in reviews, though not pervasive, so light sleepers might request a quieter room.
- Parking is not free — On-site parking is available but comes at an extra cost; the paid airport shuttle also adds to transport expenses.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Queen Room Sofabed
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Junior Suite Queen Bed Sofa Bed
- 1 King-size bed
- Coffee machine
- Air conditioning
Executive Queen Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Executive Queen Room Sofabed
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite Terrace View
- 1 King-size bed
- Coffee machine
- Air conditioning
Standard Queen Room Two Queen Beds
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Indoor swimming pool
- Sauna
- Jacuzzi
- Massage
- Spa & wellness centre
Food & Drink
- Restaurant
- Bar/Lounge area
- Coffee shop
- In-room breakfast
- Special diet menus
- Packed lunches
- Welcome drink
Family & Kids
- Cots
- Children's menu
- Children's play area
- Board games
- Game room
- Toys
Business & Events
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Services & Extras
- 24-hour reception
- Express check-in/-out
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- ATM/Cash machine
Room Amenities
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Safe deposit box
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 4,694 reviews
Booking.com · 8.7 · 4694 reviews
8.7Verified guest“This hotel fits me perfectly – I love the indoor pool, the gym, and having reception open around the clock. On my first visit the staff sorted me out with a late check-in, which I really appreciated. I'd recommend it for a stress-free stay and I'm already planning to come back for Christmas.”
8.7Verified guest“The hotel was very central, close enough to the restaurant, the centre, and the castle. The room was large and reasonably priced, with a desk and even video games.”
8.7Verified guest“A thoroughly enjoyable one-night stay. The hotel made a cosy base for exploring a lovely area, near the common areas and plenty of restaurants. The staff who checked us in were welcoming and relaxed. The location was perfect for walking around a history museum.”
8.7Verified guest“Modern room facilities were very good, with comfortable beds. There was a kettle with various teas and a Nespresso machine with capsules. It's close to Wawel.”
8.7Verified guest“The location was marvellous and convenient, within walking distance of the Old Town. The restaurant was superb for a romantic dinner – I had some excellent dishes.”
8.7Verified guest“Very good location, close to the city centre.”
04 — Location
Getting around Krakow
The property sits in Krakow.
Wawel Castle: The hotel is within easy walking distance of Wawel Castle, a highlight of Krakow's royal history. Guests appreciated the convenience for exploring the castle and its surroundings.
Krakow Old Town: The Main Square and Old Town are reachable on foot, with many restaurants and historic sites along the way. The central position made it easy for guests to come and go.
National Museum: A 9-minute walk from the hotel, the National Museum offers a deeper dive into Polish art and history. A practical stop before or after a day in the city.
Ul. Tadeusza Kosciuszki 5, Krakow, Lesser Poland, 30-105, Poland
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 198 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 16:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available on site, though it may incur an additional charge.
Does the hotel have an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Are pets allowed?
Yes, pets are allowed, and the hotel provides pet amenities.
Is the hotel family-friendly?
Yes, the hotel offers cots, children's menus, a children's play area, board games, and a game room, making it suitable for families.
Does the hotel have a swimming pool?
Yes, there is an indoor swimming pool on site, along with a sauna and jacuzzi.
The bottom line
For travellers wanting a reliable, well-located base in Krakow with a pool, spa, and family-friendly touches, Novotel Krakow Centrum delivers. The walkable access to Wawel and the Old Town, combined with solid dining and comfort, makes it a strong pick — just be ready for a 16:00 check-in and parking costs.
8.7A dependable city hotel for families and sightseers alike.
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